Quality
Quality Improvement Circle
Delivering Public Value from Spending Proposals (Wales, 2012)
Development Needs Assessment (DNA) Matrix for Professional Staff
EFQM Framework for Innovation Agencies (2012)
Five Whys Tool for Root Cause Analysis
Guide to Public Forum Debate (NFL, 2009)
Importance of good leadership in occupational safety and health
Improving the Decision Making Abilities of Small Unit Leaders (2012)
Introductory Lean Six Sigma Curriculum (Murman, McManus & Weigel, 2013)
Intelligence Analysis for Problem Solvers (Eck & Clarke, 2013)
Integration of Lean Enterprise System, Total Quality Management, and Six Sigma (Bozdogan, 201)
Judgment and decision making under stress (NIOHS, c.2001)
Knowledge Centered Support Practices Guide (2012)
MANAGEMENT TRAINEE PROGRAM (56 Hours)
Motivational Interviewing Techniques (Hall, Gibbie & Lubman, 2012)
National Public Health Improvement Initiative Evaluation
OHS Professional Capability Framework (INSHPO, 2015)
One Solution for Project Success (PMI: Jarocki, 2014)
Program Management Professional Examination Content Outline (2011)
Project Management Methodology (BSU, 2015)
Psychological Basis of Quality Decision Making (Nemeth, 2012) “Groupthink” and other factors explained.
Quality Improvement (HRSA, 2011)
Seven-Jump Method for Problem Based Learning
Shaping the Future (DAU, 2016)
Teaching Incident Commanders How to Function in the Edge of Chaos (Renaud, 2012)
Team Member Engagement (Dale Carnegie)
Theory of Change (Rogers, 2014)
Theory of Constraints (IMA, 1999)
Transforming a Culture (Shingo Transformation Process)
Transformational Leadership during Transformational Change (Scully, 2008)
Unity of Effort Framework Solution Guide (USFJFD, 2013)
Using 360 Degree Feedback in Organizations (Fleenor & Prince, 1997)
Using SWOT for Project Team Planning Sessions (Horn-Haacke, c.1996)
Using the EFQM Excellence Model (c.2001)
Using Kotter’s Eight Stage Process (Polack & Polack, 2014)
WARREN BENNIS was the world’s most important thinker on the subject that business leaders care about more than any other: themselves.
Housekeeping: It’s Job Number Two.
See also: Assessment, Management, Performance, Survey, Team Building
